Shot Spot “Completely Happy” Policy

The Shot Spot family wants to make sure that you are “Completely Happy” with your instock new firearm purchase. If you are not completely satisfied with your purchase either before or after shooting the gun, simply bring it back within 30 days and receive a store credit for the FULL purchase price.  The firearm you are returning must still be in “like new” condition with no scratches, scuffs, other damage, or modifications.  You must have all original boxes, packaging, paperwork, and accessories included with the firearm by the manufacturer.  That’s right.  Our return policy is just that simple

We reserve the right to refuse this policy for any customer whom we believe to be abusing our return policy.  Store credit must be used to purchase a firearm.  The replacement firearm must be of equal or greater value.  If the replacement is of greater value, customer is responsible for the difference between the two.  Only the person who originally purchased the firearm may perform an exchange.  Limit one exchange per original firearm.

Lifetime Warranty

Shot Spot is proud to include a lifetime warranty with all new firearms.  We will repair any defects or factory issues free of charge.  Many simple repairs can be made by our GunSmith while you wait.  For anything that we cannot repair, we will gladly get in contact with the manufacturer and have them repair the firearm for you.  Warranty does not cover negligence or damage to the firearm that occurs outside of normal operation.

Private Party Sales

When buying firearms used, there is always the worry that the firearm you are purchasing is actually lost or stolen.  That’s why Shot Spot offers a private sale service to allow you to buy guns with peace-of-mind.  Simply have both parties come to our store with valid driver’s licenses and a Bill of Sale and we’ll take care of the rest for just $50 for non members and $25 for members.  This provides both the buyer and seller a safe place to conduct business while also giving buyers the confidence that they’re not buying something that will come back to bite them.

General Return Policy

We’ll gladly accept for return or exchange for store credit only within 10 days of purchase on any clothing, accessories, and soft good merchandise purchased from Shot Spot that has not been worn or altered and is accompanied by its original price tag and receipt. Excludes sale or clearance items. Valid photo ID required for all returns.